Refund Policy

At comopcs, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund policy as outlined below:

Return Eligibility

To be eligible for a return, your item must be:

1. In its original condition: The item must be in the same condition as when it was delivered to you.
2. In its original packaging: The item must be returned in its original packaging, including all accessories and documentation.
3. Returned within the return window: You must return the item within [time frame, e.g., 30 days] of delivery.

Refund Process

To initiate a return, please follow these steps:

1. Contact our customer service team: Reach out to our customer service team via phone, email, or live chat to obtain a Return Merchandise Authorization (RMA) number.
2. Ship the item back: Carefully package the item and ship it back to us at the address provided by our customer service team.
3. Wait for processing: Once we receive the returned item, we will process your refund within [time frame, e.g., 5-7 business days].

Refund Amount

You will receive a refund for the full amount of the item, minus any applicable restocking fees.

Restocking Fees

A restocking fee of [percentage or fixed amount] may be applied to returns that are not in their original condition or are missing original packaging or accessories.

Exceptions

The following items are not eligible for returns:

- Custom-built computers: Due to their custom nature, these items cannot be returned.
- Opened software: Software that has been opened or installed cannot be returned.
- Special orders: Items that are special ordered or customized may not be eligible for returns.

Warranty Returns

If you are returning an item due to a warranty issue, please contact our customer service team for assistance. We will work with you to resolve the issue and provide a replacement or refund as needed.

Refund Method

Refunds will be issued in the original payment meth